Terms & Conditions — ck566 Online Casino & Sports Betting

1Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and ck566 ("we", "us", "our", "the Platform"). By creating an account, making a deposit, placing a wager, or accessing any game or service on the ck566 platform, you irrevocably accept these Terms in full.

ck566 reserves the right to amend, update, or replace these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the platform following any change constitutes acceptance of the revised Terms. The date at the top of this page indicates when these Terms were last updated.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement governing your use of ck566. Where any conflict exists between these Terms and any specific promotion terms, the specific promotion terms shall prevail for that promotion only.

Governing Language

These Terms are written in English. In the event of any translation being provided for convenience, the English version shall be the authoritative version for the purposes of interpretation and enforcement.

2Eligibility & Age Restriction

To be eligible to register and use the ck566 platform, you must satisfy all of the following conditions at all times:

• You are at least 18 years of age.
• You are accessing the platform voluntarily and for personal entertainment purposes only.
• You are not acting on behalf of another person or entity.
• You are not subject to any self-exclusion agreement or court order that prohibits you from gambling.
• You are not a current employee, contractor, agent, or close family member of a ck566 employee or contractor where such participation would create a conflict of interest.
• Gambling online is not prohibited under any law or regulation applicable to you in your jurisdiction of residence.

Age Verification

ck566 conducts age and identity verification at the point of registration and again when a withdrawal request is submitted. You may be required to provide a valid government-issued identification document such as a National ID card, passport, or driving licence to confirm your age and identity. Failure to provide satisfactory documentation within the required timeframe may result in account suspension and withholding of funds pending resolution.

Underage Access

If ck566 discovers or has reasonable grounds to believe that a user is under 18 years of age, the account will be immediately suspended. All wagers placed and any winnings generated during the period of underage use will be void and non-payable. ck566 strongly encourages parents and guardians to make use of parental control software to prevent minors from accessing online gambling services.

3Account Registration & Security

Each individual is permitted to hold exactly one registered account on ck566. Registering or operating more than one account — whether under your own identity or a different identity — is a material breach of these Terms and will result in the immediate closure of all associated accounts and forfeiture of any balances held therein.

Accurate Information

You are required to provide accurate, complete, and truthful information when creating your ck566 account. This includes your full legal name, date of birth, residential address, email address, and mobile number. Providing false or misleading information at registration constitutes fraud and will result in permanent account closure.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. ck566 recommends using a strong, unique password and enabling any two-factor authentication options made available on the platform. You must not share your account credentials with any third party.

ck566 shall not be liable for any loss or damage resulting from unauthorised access to your account where such access arises from your failure to adequately protect your login credentials. You must notify our support team immediately at [email protected] if you suspect any unauthorised access to your account.

KYC Verification

ck566 operates a Know Your Customer (KYC) process in accordance with responsible gaming and anti-fraud best practices. You consent to ck566 requesting documentary evidence to verify your identity, age, address, and payment method ownership at any point during your use of the platform. Documents typically requested include a national ID, proof of address (utility bill or bank statement dated within 90 days), and a screenshot of the payment method used for deposits.

4Deposits, Withdrawals & Payments

Accepted Payment Methods

ck566 currently accepts deposits and processes withdrawals via the following payment methods:

• bKash — minimum deposit ৳200
• Nagad — minimum deposit ৳200
• Rocket (Dutch-Bangla Bank) — minimum deposit ৳200
• Upay — subject to availability
• Bank transfer — City Bank, BRAC Bank, Dutch-Bangla Bank, Islami Bank, Sonali Bank (minimum amounts apply)

ck566 reserves the right to add, remove, or modify accepted payment methods at any time. Players will be notified of material changes via the platform's announcement section or by email.

Withdrawal Policy

Withdrawals are processed to the same payment method used for the qualifying deposit wherever technically possible. Minimum withdrawal amounts and any applicable processing windows are detailed in the Cashier section of your account. ck566 reserves the right to request KYC documentation before processing any withdrawal, particularly for first-time withdrawals or those exceeding defined thresholds.

Fraudulent Transactions

Any attempt to deposit or withdraw funds using fraudulent, stolen, or unauthorised payment credentials is a serious breach of these Terms and may be reported to the relevant financial authorities. ck566 reserves the right to reverse any suspicious transaction and suspend the associated account pending investigation.

5Bonus & Promotions Policy

ck566 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms stated on the relevant promotion page, as well as these general bonus terms. By claiming any bonus, you agree to be bound by both sets of terms.

General Bonus Conditions

• Bonuses are available to eligible players aged 18 and above only.
• Only one welcome bonus may be claimed per player, household, device, or IP address.
• Bonuses cannot be transferred, exchanged for cash, or combined with other offers unless explicitly stated.
• ck566 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Any attempt to abuse bonus terms — including but not limited to using multiple accounts, placing opposing bets, or exploiting technical errors — will result in bonus cancellation and potential account suspension.

Wagering Requirements

All bonus funds are subject to wagering requirements before they may be withdrawn as real money. The specific wagering multiplier, eligible games, minimum odds (for sports bonuses), and validity period for each bonus are stated on the individual promotion page. Wagering requirements must be met within the stated validity window; any unconverted bonus balance will expire automatically at the end of that window.

Seasonal and Cultural Promotions

ck566 may offer special promotions timed around Bangladeshi cultural events and sporting seasons, including Eid, Pohela Boishakh, BPL season, and T20 World Cup tournaments. These promotions carry their own specific terms and are subject to the same general bonus conditions described here.

6Gameplay & Fair Use Rules

ck566 is committed to providing a fair, transparent, and enjoyable gaming environment for all players. The following rules govern acceptable use of the platform's casino and sports betting features.

Prohibited Activities

The following activities are strictly prohibited on the ck566 platform:

• Using automated bots, scripts, or software to interact with games or place bets.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software errors, glitches, or loopholes to generate winnings. Any winnings generated through such means will be voided.
• Placing bets on both outcomes of the same event using multiple accounts or in coordination with other players (match betting / arbitrage abuse).
• Using the platform for any money laundering, financial fraud, or other illegal activity.

Game Rules

Each game available on ck566 is governed by the rules of the respective game provider (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Ezugi, and others). In the event of a dispute regarding a game outcome, the provider's server-side logs will be considered the definitive record. ck566 does not modify game rules or RNG outcomes in any way.

Sports Betting

All sports bets placed on ck566 — including live cricket betting on BPL, T20 World Cup, IPL, and ICC events — are subject to the sports betting rules published in the Sportsbook section of the platform. Minimum and maximum stake amounts apply. ck566 reserves the right to void or limit bets where suspicious activity is detected or where an obvious pricing error has occurred.

Malfunctions

In the event of a technical malfunction affecting a game or bet, ck566 will investigate the incident and reserves the right to void affected bets. Malfunctions void all pays and play. ck566 shall not be held liable for losses incurred as a result of a technical error.

7Account Suspension & Closure

ck566 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Provision of false, inaccurate, or unverifiable identity or payment information.
• Suspicion of fraudulent activity, money laundering, or abuse of bonus terms.
• Discovery that the account holder is under 18 years of age.
• Account inactivity for a continuous period exceeding 12 months without any login or transaction.
• Request by the account holder for self-exclusion under ck566's Responsible Gaming policy.
• A legal obligation or regulatory requirement to do so.

Voluntary Closure

Players who wish to close their ck566 account voluntarily may do so by contacting the support team at [email protected]. Any remaining real-money balance will be returned to the player's verified payment method, subject to satisfactory completion of any pending KYC requirements. Bonus balances that have not met the applicable wagering requirements will be forfeited upon account closure.

Dormant Accounts

An account is considered dormant after 12 consecutive months of inactivity (no login, deposit, withdrawal, or bet). ck566 will make reasonable efforts to contact the account holder before applying a monthly dormancy administration fee. If the account balance reaches zero, the account may be deactivated. Players may reactivate a dormant account by contacting support and completing a re-verification process.

8Limitation of Liability

To the fullest extent permitted by applicable law, ck566 and its officers, directors, employees, partners, and service providers shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to:

• Loss of winnings, revenue, data, or goodwill.
• Losses arising from technical malfunctions, server downtime, or internet connectivity failures.
• Losses arising from unauthorised access to your account where such access results from your failure to secure your login credentials.
• Losses resulting from reliance on inaccurate odds, prices, or information displayed on the platform where such inaccuracy is due to a technical error.

ck566's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you into your ck566 account in the 30 days immediately preceding the event giving rise to the claim.

Disclaimer of Warranties

The ck566 platform is provided on an "as is" and "as available" basis without any warranty of any kind, express or implied. ck566 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. It is your responsibility to maintain appropriate security software on your device.

Responsible Gaming Reminder

Gambling involves financial risk. ck566 strongly encourages all players to gamble responsibly, set personal deposit limits, and seek help if gambling stops being an enjoyable form of entertainment. Please visit our Responsible Gaming page for self-assessment tools, self-exclusion options, and support resources. Gambling is for adults aged 18 and above only.